You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.ĭouble-click on the Rkill desktop icon to run the tool. You only need to get one of these to run, not all of them. If one of them won't run then download and try to run the other one. Please download Rkill (courtesy of ) to your desktop. When done, please post the two logs produced they will be in the MBAR folder.
Open the folder where the contents were unzipped and run mbar.exeįollow the instructions in the wizard to update and allow the program to scan your computer for threats.ĭO NOT click on the Cleanup button. Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txtĭownload Malwarebytes Anti-Rootkit from HERE to your Desktop. * Post the log back here.(Copy and Paste)Ĭ:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt * When completed, a log will open in Notepad. * Be sure that everything is checked, and click Remove Selected. * When the scan is complete, click OK, then Show Results to view the results. * Once the program has loaded, select Perform quick scan, then click Scan.
* If an update is found, it will download and install the latest version. * At the end, be sure a check mark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * Double-click mbam-setup.exe and follow the prompts to install the program. List Devices (do NOT change any settings here)Ĭlick Go and copy and paste the result in your reply, Please.ĭownload Malwarebytes' Anti-Malware (aka MBAM): to your desktop. It will create a log (FSS.txt) in the same directory the tool is run.(typically C:/ ) Make sure the following options are checked: Please download Farbar Service Scanner (FSS) and run it on your Computer. 2 Securit圜heck may produce some false warning(s), so leave the results interpretation to me. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, Please allow it to do so.ĪLSO NOTE. post the contents of that document in your reply. Download Security Check from here or here and save it to your Desktop.įollow the onscreen instructions inside the black box.Ī Notepad document should open automatically called checkup.txt.